Course Cancellation Policy:

Up to 6 weeks before the course start date: 75% or the course amount is refundable up until 6 weeks before the course start date. This is to cover venue, parent hub access to date and administration costs.

6 weeks or less: If a cancellation occurs within 6 weeks of your course starting, 50% of the course fee will be refundable. This is to cover venue, parent hub access and administration costs.

2 weeks or less: No refund will be available unless your space can be filled. If it can be filled, then we will refund 50% of the course fee.

In all cases, an alternative option will be offered which may be in person or on Zoom. We will of course always take special circumstances into consideration, please contact to discuss.


Parent Hub Cancellation Policy:

No refunds will be given for subscriptions that have been paid for. You may cancel your subscription at any time via your Parent Hub account or by emailing us on Your subscription will be cancelled but access will continue until the end of the billing cycle that has already been paid for.